It is often a dilemma for people involved in
a dispute or with a problem about where to
turn and what to do. There are consumer
advise groups in Spain such as the Oficina
Municipal de Información al Consumidor
(OMIC) where complaints can be made but
their powers are somewhat limited.
A denuncia is often at the forefront of
peoples’ minds but again it is sometimes not
the right route and people are confused
when the Police refuse to deal with an issue.
Many small claims are not a Police matter!
The main difficulty often encountered is the
absolute refusal of a person or business to
whom a complaint is made to recognize the
problem or to accept any responsibility.
Knowing how to approach a situation is key
to success. Who to deal with and where to
go are often vital criteria. Many try to do it
themselves and just simply give up.
Seeking advice at an early stage often
alleviates unnecessary anxiety and more
often than not does result in success. One
other important factor is that there is no
point in throwing good money after bad, if
there are little chance of resolving the issue
then there is no point in spending money on
the issue.


Costa Blanca Lawyers - Plain speaking compensation and claims advice in English from English Lawyers
|
Sometime it is said that it is a matter of
principle. You should not take issue for that
reason. The only reason should be for
compensation or resolution if this is what the
law is likely to entitle you too.
If you have been involved in an accident the
system for claiming compensation can appear
to be complex and lengthy. Again knowing
who to deal with and how to deal with an
issue will increase the chances and speed of
success.
The level of any damages awarded is also
important because in Spain there are scales
of damages which do not compare to
compensation awarded in the UK and this
should be borne in mind.
It goes without saying that for small claims
it is vital that a paper trail is available to back
any claims in the form of proper receipts,
guarantees and contracts.
More common disputes we encounter are
when clients have paid cash deposits for bars,
work or goods with no paperwork to back it
up. This makes it very unlikely that you will
see your money back or a claim heard in a
court of law. If you have a dispute / claim or
require advise on a future contract please
contact us today
When you need a dispute or claim to be resolved what should you do?
Knowing who to
contact when making
a claim is vital to
resolve your issue
and avoid anxiety
Seeking early
intervention can
usually result in
success
The legal system for
compensation in
Spain is on a scale of
damages unlike the
UK
Having a paper trail
of proof is vital in
almost all consumer
claims against goods
and services
provided by a
business
Know when you
should complete a
"Denuncia " form as
not all claims are a
matter for the Police
Claims Disputes Compensation Denuncias
|
NORTH OFFICE ALFAZ DEL PI Tel 966 860 555 Calling From The UK? 3p per minute anytime Tel 08444 257 633 Contact
SOUTH OFFICE SAN FULGENCIO Tel 966 727 931 Contact
|
Tel 966 814 506